Privacy Policy

Effective date: March 20, 2026

nohow.ai ("we", "our", "us") respects your privacy. This policy explains what data we collect, how we use it, and your rights.

1. What We Collect

When you contact us or purchase a license, we may collect:

• Name and email address
• Company name
• Payment information (processed by our payment provider — we do not store card details)

When you visit nohow.ai, we may collect anonymized analytics data (page views, referrer, country) using privacy-friendly analytics.

2. Your Documents & Data

We never see, access, or store your documents. nohow.ai deploys entirely within your own AWS account. All documents, conversations, and configuration data remain in your infrastructure under your control. We have zero access to your AWS resources.

3. How We Use Your Data

• To process your license purchase and provide support
• To send essential product updates (you can opt out anytime)
• To improve our website and product based on anonymized usage patterns

4. Data Sharing

We do not sell, rent, or share your personal data with third parties. We may share data with:

• Payment processors (to complete transactions)
• Email service providers (to send transactional emails)

5. Cookies

Our website uses only essential cookies required for basic functionality. We do not use tracking cookies or third-party advertising cookies.

6. Your Rights

You have the right to access, correct, or delete your personal data at any time. Contact us at [email protected] to exercise these rights.

7. Data Retention

We retain your contact information for as long as your license is active, plus 12 months. You can request deletion at any time.

8. Security

We use HTTPS encryption for all communications. Payment data is handled by PCI-compliant processors. We never store sensitive credentials.

9. Changes

We may update this policy from time to time. Material changes will be communicated via email.

10. Contact

For privacy-related inquiries, contact us at [email protected].